In August 2016 CER went to market for a new SharePoint Intranet, to be called REGi – and our tender response won against a field of over 20 other companies, ranging from small boutiques, right up to global tech giants. The 6-month project began in late November 2016, and go-live of the new Intranet took place in May 2017. Despite incredibly tight timelines, the project was delivered both on time, and on budget.
Activities were grouped into 3 main phases, as per our Discover, Design, Deliver framework:
- Discovery. Requirements capture at a grassroots level through stakeholder workshops and interviews, such that the project had buy-in from across the business
- Design. Architecture and design of a modern responsive Intranet that mapped features back to business value for traceability
- Delivery. Installation of a new SharePoint 2016 Intranet farm, and extensive custom development to meet project requirements. Custom development took place using an Agile sprint methodology.
Subsequent to project delivery, CER engaged The Solution Collective to provide a SharePoint Managed Development and Support service – which includes 3rd level platform and support capability, plus ongoing feature development again using a Sprint based development methodology.
CER now have a modern Intranet that delivers fresh targeted content, operates as an effective communication tool, and incorporates the principals of usability, accessibility, and intuitive navigation at its core.
CER have a mature and performant SharePoint environment which can be leveraged for future ECM requirements
The project was delivered on time and on budget, at a time when SharePoint 2016 projects in Canberra were failing to do so.
CER now have a trusted support partner to ensure all the agency’s SharePoint instances are well maintained, and well supported – such that the platforms (Intranet, and Public Site) can evolve and adapt to changing needs within the agency.
“There are many things I enjoyed about working with CER on their REGi Intranet project, the most significant of which was that the client had a clear focus on what they wanted – and they were passionate about delivering a solution the business was going to use. It put a lot of pressure on the team, but good pressure – and it was a pleasure striving to live up to the strong expectations on us.
As the first large Intranet project I’ve led as Solution Architect, it was really exciting to see The Solution Collective’s onsite/offsite delivery model come into its own. Using a shared backlog of work items with CER, we were all able to remotely collaborate together efficiently – but still meet up in person for those important group sessions. The project was a lot of fun!”
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